FAQs

❓ Frequently Asked Questions (FAQs)

📦 How long does shipping take?

Shipping times vary by location. Most orders arrive within 7–20 business days. You’ll receive a tracking number once your order ships.

🔍 How do I track my order?

Once your order is shipped, we’ll email you a tracking number. You can track it on our Track Order page or through the carrier’s website.

🔄 Can I return or exchange an item?

Yes! We accept returns within 7 days of delivery. Items must be unused and in original packaging. Visit our Return & Refund Policy page for details.

🧼 How do I clean and care for grooming tools?

Most tools can be rinsed with warm water and mild soap. Always dry thoroughly before storing. For silicone gloves, hand wash and air dry.

💳 What payment methods do you accept?

We accept major credit/debit cards, Paypal, and other secure payment options available at checkout.

📞 Need more help?

Feel free to contact us at Chinnihelpline@gmail.com. We’re happy to assist!